Fast. Friendly. Local!

RTU strives to provide the most reliable service possible. But when things do go wrong, you can count on our support team to provide a quick response because we live and work right here in Reinbeck.

Customer support is available during normal business hours (Monday-Friday, 8:00am to 4:30pm) by stopping by our office at 414 Main Street, or by calling 319-788-7888. You’ll be assisted by one of our technicians to troubleshoot your problem over the phone or, if necessary, by coming to your home our business

After hours, call our support hotline is 319-788-4638. RTU partners with Security Coverage based in Cedar Rapids, which provides after-hours support for many Iowa companies. Their customer support team is trained to troubleshoot most issues over the phone. But if it’s something that requires immediate or on-site attention, Security Coverage will get in touch with our technicians.